What if I miss delivery of my shipment and it is returned to sender?

We understand you can’t pass up that last minute invitation to fly off to Paris, but should you find yourself in this situation while expecting a Design Public delivery, please let us know as soon as possible and we’ll do everything we can to arrange or delay your delivery. 


Please note if a shipping company attempts delivery, is unable to complete it, and your item is returned to sender, the resulting shipping cost (both directions) and a 20% restocking fee will be deducted from your refund. Additionally, your refund may experience delays while we work to manually track your shipment, obtain the shipping costs, and submit your refund.


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